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How 7zip Handles Your Personal Data

At 7zip, we are straightforward about what data we collect, why we collect it, and how long we keep it — because you deserve to know exactly what…

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7zip How 7zip Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Privacy Team

If you want to exercise any of your data rights — access, correction, deletion, or portability — our privacy team is reachable through the channels below.

Email Privacy Team Send a written privacy request to our dedicated data team at 7zip. Include your registered email and the specific right you wish to exercise — access, correction or deletion — so we can action it promptly.
Live Chat Support Open the live chat widget on 7zip.click and select the Privacy category. Our agents can raise a formal data request on your behalf and give you a reference number within minutes of your message.
Postal Address For formal written requests, mail our data controller at the registered address listed at the bottom of 7zip.click. Include a copy of your identity document so we can verify and process your request securely.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We apply concrete, checkable measures to keep your account data safe — from the moment you key in your mobile number through every UPI or PhonePe transaction you complete.

Encryption in Transit

Every data exchange between your device and 7zip uses TLS encryption. This includes account login, payment method entry via UPI or Paytm, and all support chat messages you send to our team.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see which lobby sections are visited most. You can manage or reject non-essential cookies through the preference panel in your account settings.

Data Retention Periods

Account data is kept for as long as your account is active and for the period required by applicable law after closure. Payment records tied to UPI and PhonePe transactions are retained for the statutory period and then purged.

Access to Your Own Data

You can request a full export of the personal data we hold about you at any time. We deliver this in a machine-readable format within 30 days of verifying your identity through our standard account-check process.

Third-Party Data Sharing

We share data only with payment processors (UPI networks, Paytm, PhonePe), identity-verification providers, and fraud-prevention services. Each partner is bound by a data-processing agreement that limits their use of your information.

Account Deletion Rights

You may request permanent deletion of your account and associated personal data. Once verified, we delete active data within 14 days and remove residual backup copies within 90 days, subject to any legal hold obligations.

Common Questions About Your Privacy at 7zip

Below are the questions we receive most often about how 7zip handles personal data, what rights you have, and how to act on those rights. If your question is not here, contact our privacy team directly through the channels listed above.

We collect your name, email address, mobile number, and the payment identifiers you register — such as your UPI handle or Paytm number. We also log your device type and IP address for fraud-prevention and security purposes.

We share limited data with payment processors like Paytm and PhonePe to complete transactions, and with identity-verification providers. We do not sell your data to advertisers or unrelated third parties under any circumstances.

Submit a data-access request through live chat or by email. After we verify your identity via your registered mobile number or email, we will send you a full export of your personal data within 30 days.

Yes. Contact our support team with the specific detail you want corrected and proof of the correct information. We aim to update account records within seven working days of receiving your correction request.

Active data is deleted within 14 days of a verified closure request. Backup copies are removed within 90 days. Payment records are kept for the statutory period required under applicable Indian financial-records laws, then permanently purged.

We store only the identifiers needed to recognise your preferred payment method — such as a masked UPI handle. Full transaction processing happens on the respective payment-provider network, not on 7zip servers.

Regardless of where you are in India — including Mumbai or Delhi — you can reach our data privacy team by email or live chat. Formal written requests may also be sent by post to the address on 7zip.click.

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